Order On The Way -- Survey

Your Opinion is Important to Us...
The responses you provide to this questionnaire will help us to provide you with better service in the future.

1. How did you hear about our service?
If found in phone book, under what heading:
If Other, please fill in:
2. How often do you use our service?
3. Do you order from your business or home?	Business Home Both
4. What is the main reason you use our service?
If Other, please fill in:

Please rate the following aspects of our service on your most recent order:

	Excellent	Very Good	Satisfactory	Needs Improvement
5. Courtesy of operator taking your order:
6. Professionalism of operator:
7. Speed & efficiency of order-taking process:
8. Operator's knowledge of restaurants:
9. Appearance of your driver/waiter:
10. Professionalism of your driver/waiter:
11. Temperature of food on arrival:
12. Quality of food you ordered:
13. Accuracy/completeness of your order:
14. Arrival of order within time promised:
15. Overal impression of our service:
16. Restaurant Guide ease of use:

17. Did you know we offer catering services?	Yes	No
18. Will you order from us again?	Yes	No	Don't know

19. Are there any other restaurants you would like to see added to our list? Or any suggestions for improvement?

20. May we send a Restaurant Delivery Guide to a friend or relative?

Name:
Address:
City:
State/Prov:
ZIP/Postal Code:
E-mail:

Your Personal Information

Your Name:

Your Address:

Your City:

Your State/Prov:

Your ZIP/Postal Code:

E-mail:

Your Age: Under 21 21-39 40-59 60+
Your gender: Male Female

Thank you for your participation.